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Procedure NameParcel Post Process



Responsible Agency       

Name of Agency;  Lesotho Revenue Authority

Address:  Finance House Building, Kingsway Road, Maseru

Phone:  223 13796

Fax: 223 12091


Official Website:

Legal base of the Procedure

Customs and Excise Act No. 10, 1982



Process Steps


Offload and Manifest

The Officer Shall present when all international parcels arrive in order to identify which ones need Customs clearance

Record any discrepancies identified if not satisfied with the manifest match against the parcels received


Examine the Parcels



The officer shall perform a detailed documentary validation of all particulars of the original postal declaration to determine the value, classification and origin of the goods. Use other methods of valuation where there are no declaration documents

Capture and assess a simplified declaration in ASYCUDA taking note to fill all the mandatory fields with correct relevant information.

Print and issue an Assessment Notice (payment advice) to the client through the Post Master


 Client pays the fee issued under the Assesment Notice.


The officer Issue a receipt of payment to the passenger 


Generate a release order to allow the client to take his/her parcel



The following form/s are used in this procedure
TitleDescriptionCreated DateUpdated DateIssued By
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This procedure applies to the following measures
NameMeasure TypeAgencyDescriptionCommentsLegal DocumentValidity ToMeasure Class
Requirements for Parcel Post ProcessGeneralLesotho Revenue AuthorityThe purpose of this measure is to facilitate the clearance of postal articles at the Post Office.This process shall be limited to the clearance of postal articles which involves delivery, receipt, handling and document processing at the post office. Great caution should be taken to identify prohibited and restricted goodsCustoms and Excise Act No. 10, 198231-12-9999Good